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Player Focused FAQs

Our FAQs are updated regularly based on customer feedback and are often the quickest way to find an answer to your question.

11 articles

What can I do on CourtsApp?

CourtsApp makes it easier than ever to get on court. Find places to play tennis, pickleball, padel and more across the country. Depending on the facility, you can book instantly through CourtsApp or connect directly to the facility to reserve. You can also discover tournaments, with Open Play coming soon.

How do I find and book a court?

Search CourtsApp by sport, location, date and more to find places to play near you. Depending on the facility, you can book and pay instantly through CourtsApp, view availability and continue to the facility’s booking site, or visit the facility’s website for more information.

Which sports can I find on CourtsApp?

CourtsApp includes tennis, pickleball, padel, squash, racquetball, badminton and table tennis, with more racquet and paddle sports to come.

Do I need a membership to play?

It depends on the facility. Many clubs welcome non-members, while others require a membership or have specific rules for guest play. Check the facility page on CourtsApp for details.

Can I book for singles and doubles play?

At facilities with Instant Booking, you can select the number of players when you reserve your court. Options may vary by facility.

What happens if I need to cancel or reschedule?

Cancellation and rescheduling policies depend on how your reservation was made.

If you booked directly through CourtsApp, you can manage your reservation in your CourtsApp account, subject to the facility’s cancellation policy. Didn’t create an account when you booked? No problem. Create one using the same email address you used for your booking and your reservation will be there.

If you booked through a facility’s website, you’ll need to manage your reservation directly with that facility.

How do payments work? Is it secure?

When you book directly through CourtsApp, payments are securely processed through Stripe. If your reservation takes you to a facility’s booking site, payment is handled directly by that facility or its booking provider.

Can I find tournaments on CourtsApp?

Yes. You can discover upcoming tournaments across racquet and paddle sports on CourtsApp. Select a tournament to see event details and registration information.

Can I find Open Play on CourtsApp?

Coming soon. CourtsApp will make it easier to discover Open Play near you, giving you even more ways to get on court without booking an entire court yourself.

Can CourtsApp help me find someone to play with?

CourtsApp doesn’t currently match individual players, but we partner with player-finding apps like Hitch that can help you find compatible people to play with.

Can I use CourtsApp when I’m traveling?

Yes. Search by location to discover places to play across the country. Depending on the facility, you may be able to book directly through CourtsApp, continue to the facility’s booking site, or visit its website for more information.

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